Recall Department

Volkswagen Recalls in New Kensington, PA

At Hillcrest Volkswagen, our recall department is Volkswagen certified, which means that, generally speaking, most recalls can be taken care of for you at no charge to you.

Your Local Volkswagen Recall Department in New Kensington, PA

Recalls are the primary way that Volkswagen fixes problems with their cars that they didn’t find while testing them throughout the research and development phase. That means that when there’s a problem that Volkswagen didn’t know could happen with a car, they’ll issue a recall so that they can fix the problem for you. At Hillcrest Volkswagen, our recall department is Volkswagen certified, which means that, generally speaking, most recalls can be taken care of for you at no charge to you.

VW Recall Department at Hillcrest Volkswagen
Recall Department in New Kensington, PA

What is a Recall

When consumer reports reach Volkswagen and/or the National Highway Traffic Safety Administration that there’s a problem with a certain set of Volkswagen vehicles, Volkswagen issues a notice called a recall. This recall has the details of the problem, and generally comes with a service bulletin on how to fix that problem. Then, a piece of mail is sent out to every Volkswagen owner affected by the recall, according to Volkswagen’s records, to let you know that you need to come in and get the issue resolved.

How You Can Know if You Have a Recall

Unresolved recalls can lead to serious injuries in some cases, and in most all cases decrease your vehicle’s resale value. So, it stands to reason that you would want to get your recalls taken care of as soon as you find out about them. That’s why Volkswagen sends out the mail notification, but since people move and records aren’t always up to date, you might miss the notice. To know for sure, you can use our online tool to find your vehicle and see what recalls may be on it, and if they’ve been resolved or not.

Our Certified Technicians Are Always Up-to-Date on Recalls

Our experts are Volkswagen certified and we stock OEM parts, which is one of the reasons why we can take care of your recalls without charging. This also means that they know your vehicle up and down, and they stay meticulously up-to-date on all the service bulletins released by Volkswagen. When they take care of your vehicle for recall service (or any other service), you can be sure that your problem will be fully resolved the right way, and your car will be back to its excellent condition afterwards.

Come to Hillcrest Volkswagen for Your Recall Service

We’re your local Volkswagen service center, so no matter what you need, you can come in and get it taken care of. We’ll work hard to make sure your recalls are resolved to your satisfaction and to Volkswagen’s standards, because we value you and your safety. You can call us during business hours to set up an appointment or set it up online today!

Complimentary Hillcrest Volkswagen Amenities

Hillcrest Volkswagen of Columbus provides local Volkswagen enthusiasts with all-inclusive vehicle care according to certified quality. Choosing us guarantees service completion in a state-of-the-art facility by certified factory-trained technicians with genuine OEM parts. Many customers prefer scheduling services online for 24/7 availability and maximum convenience, and we also have a Volkswagen Service Xpress lane for customers needing basic maintenance without appointments.

  • Free Wi-Fi
  • Multi-Point Inspection
  • Courtesy Loaners
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Complimentary Beverage & Coffee
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Saturday Service Hours
  • Home / Office Pick-up & Delivery
  • Flat Screen TVs
  1. Hillcrest Volkswagen, Inc.

    3451 Leechburg Road
    New Kensington, PA 15068

    • Sales: 724-335-9847
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Get in Touch

  • Contact our Service Department at: 724-335-9847

Service Hours

  • Monday - Friday8:00AM - 5:00PM
  • Saturday8:30AM - 12:30PM
  • SundayClosed